Orthotic Sport Insoles

Shipping cost

Up to £100 - £3.99

£100 & Up - Free Shipping

Transit time

UK & Worldwide - 7-14 Business Days

US - 3-8 Business Days

Tracking available after order has been dispatched.

Shipping Policy of keepfitfitnessstore.co.uk

What locations do you ship to?

We offer Worldwide tracked shipping on every order. However some locations may be excluded. If however your destination is not listed below please contact us and we may be able to help. Below is a list of places we ship to.

United Kingdom, United States, United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore 

How long does it take to arrive once shipped?

All orders are processed and shipped as soon as possible through many of our domestic and international warehouses, depending on the fastest shipping method available to your location. We typically take 1-2 business working days for handling and processing your orders. The typical delivery time frame is anywhere from 10 to 20 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers are provided with every order. Every order is insured, if your package does not arrive you are entitled to a refund or replacement. Please reach out to Keepfitfitnessstore@gmail.com for any additional assistance in this matter.

Will i recieve a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. In some cases additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding!

What do i do if my order is lost in the mail?

Each order is sent with insured shipping & handling to prevent lost packages. If your order happens to get held at customs, lost in transit or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this because your package is insured we will send you a new package with priority shipping and full tracking. If possible please see our refund and return policy for when this might be applicable to shipping situtations.

Will i be updated about my order?

Yes, you will get a email confirmation stating when your order has been fulfilled. You will also recieve an email with tracking information when your order is out for delivery. A further email will be sent when your order has been delivered.

Are there any hidden customs fees or import taxes?

All prices on our webpage are displayed in GBP with all taxes completely covered on our end. However depending on your location and laws in your area, you may be liable to pay duties and taxes once you receive your order. Import taxes, duties and related custom fees may be charged once your order arrives at its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges please contact your local customs office.

Extended Delays

In some instances, the delivery time may take longer than our policy states. If this is the case, please contact us as soon as possible and we will do everything we can do to assist and help you resolve any situation we have control over.

Shipping Costs 

UK & Worldwide Destinations Including:

United Kingdom, United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore 

Up to £99.99 - £3.99 (7-20 Business Days) - Tracked Service

£100 and Up - Free (7-20 Business Days) - Tracked Service

 

United States

$50 and Up - Free (5-8 Business Days) - Economy Tracked Service

0ib - 5ib - $4.90 (£3.85) - (5-8 Business Days) - Economy Tracked Service

5ib - 70ib - $19.90 (£15.64) - (5-8 Business Days) - Economy Tracked Service

0ib - 1ib - $6.90 (£5.42) - (3-4 Business Days) - Standard Tracked Service

1ib - 5ib - $9.90 (£7.78) - (3-4 Business Days) - Standard Tracked Service